Return and Exchange Policy.

1. Return Conditions

Customers are required to inspect the condition of the goods and may return/exchange the items immediately at the time of delivery/receipt in the following cases:

• The product does not match the type or model stated in the order or listed on the website at the time of ordering.

• The product is incomplete in quantity or components as per the order.

• The product's exterior is affected, such as torn packaging, peeling, or breakage...

Customers are responsible for providing related documents to prove the above shortcomings in order to complete the return/exchange process.

2. Regulations on Notification Time and Product Return

• Return notification period: within 48 hours from the time of receiving the product, in case of missing accessories, gifts, or product damage.

• Product return period: within 14 days from the date of product receipt.

• Return location: Customers can either bring the product directly to our office/store or send it via postal service.

If you have any feedback or complaints related to product quality, please contact our customer service hotline.